Although judgment may … be rectified by kindness, that is merely external and partial—the equivalent of making a bitter food palatable by adding honey to it.
Judgment is truly sweetened only at its source—and to attain that, the power of judgment itself is needed.
Similarly, when a psychologist eases his patient’s guilty feelings, he will also be easing his patient’s overwrought symptoms.
But to completely solve the patient’s problem, he must uncover its cause at its source.
Rabbi Adin Steinsaltz